CITGO Selects DTN TABS to Ensure Excellent Customer Service
DTN TABS offers desk-top control helping to manage credit limitations and product allocations at the terminal
DTN TABS™, a system that helps suppliers manage inventory and credit limits, will help CITGO provide systematic and consistent control of product lifting across all channels of trade at equity and selected exchange terminals to manage inventories during normal market conditions and market disruptions.
In these times of increasing volatility, higher prices and supply constraints, DTN TABS’ real-time loading data from the terminal helps suppliers anticipate product demand and manage inventory across the country. Terminal activity reporting also can help analysts track contract compliance and manage credit issues.
“We’re excited to use DTN TABS to see near real-time rack demand information and manage product allocations to ensure that supply is available when our customers need it,” said Rick Esser, CITGO’s general manager of branded gasoline and distillate pricing. “We made the decision to go with DTN based on the ease of use, flexibility and robust functionality of DTN TABS. Using DTN TABS will give customers better visibility of the allocation levels before they dispatch a truck to the terminal.”
“DTN is pleased to partner with CITGO, one of the largest refining and marketing companies in the United States,” says Robert Gordon, chief executive officer, DTN. “From defining customer limits to managing product allocations, DTN TABS saves time and money while improving customer service. Our relationship with CITGO strengthens DTN TABS as the leading solution for credit and allocation control.”
CITGO, based in Houston, is a refiner, transporter and marketer of transportation fuels, lubricants, petrochemicals, refined waxes, asphalt and other industrial products. The company is owned by PDV America, Inc., an indirect wholly owned subsidiary of Petróleos de Venezuela, S.A., the national oil company of the Bolivarian Republic of Venezuela.
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