Agriculture, Refined Fuels, Commodity Trading, Weather

DTN CUSTOMER SERVICE

If you have a question or issue with your service, we want to resolve it quickly. Please call our customer service representatives at the appropriate number listed below. We’re standing by to assist you.

Agricultural Products

800-508-7371
Email: onlinehelp@dtn.com

Trading Products

ProphetX
800-532-0136

DTN.IQ and IQFeed
800-779-7299

FinWin
800-652-2291

Refined Fuels Products

Marketer Customer Service
Hours 6:30 am to 6:30 pm CST
Phone: 800-779-5779
Email: energyhelp@dtn.com

Supplier Client Support
Hours: 7:00 am to 6:00 pm CST
Phone: 800-779-5775 Option 4

DTN Guardian3™
Hours: 7:00 am to 6:00 pm CST
Phone 888-682-9128
Email: tassupport@dtn.com

DTN TABS and PetroEx™
Hours: 7:00 am to 6:00 pm CST
Phone: 800-982-1583
Email: petrodexsupport@dtn.com

DTN Exchange™ Buyers
Hours: 7:00 am to 6:00 pm CST
Phone: 888-571-0501

DTN Exchange™ Sellers
Hours: 7:00 am to 6:00 pm CST
Phone: 888-571-0502

Weather Products

DTN/Meteorlogix Weather Products Support

Classic systems
800-610-0777 (Option #2)

AviationSentry, WeatherSentry, StormSentry
800-655-8111

GIS, Content, and Energy
800-326-3272