Energy Digital Commerce

With Energy Digital Commerce, your customers can easily place spot orders online from anywhere and you can do more transactions and better manager your fuel sales process.

• Integration capabilities – Seamless integration into DTN TABS, ERP, and other back office systems.
• Transparent pricing and seamless price distribution – Instantly make prices available to prospective buyers nationwide; existing customers can only see their own pricing, as set by you.
• Contract management – Manage your customer’s premiums and payment terms from your dashboard.
• Accessible order confirmations – Have confirmations sent to you and your customer or access them through the order history.
• Automated allocations setup – Enable buyers to pick product immediately, improving customer service and lost cost to serve to your customers.
• Customer onboarding – Attend sessions to ensure your questions are answered.
• Built-in live chat – Negotiate with buyers directly in the platform.
• Easy-to-use interface – Allow your customers to easily place spot orders by entering the volume they desire and confirming the purchase.
• Digital deal capture and order processing – Automatically generate and send order confirmations and upload orders directly into your back-office systems.
• Easily reconcile information – Reduce accounting errors and processing times with improved workflows that help validate information from various sources.

Optimize margins in favorable market conditions and complete ten times more spot contracts by eliminating deal set-up time and automating the deal capture process.

• Decrease transaction time – Reduce friction in your selling process and increase deal accuracy and sales volumes.
• Streamline operations – Set prices across the market instantly from a single dashboard, even set custom pricing for specific customers.
• Minimize risk – Ensure customers are in good standing; no purchases can be made without credit and payment terms in place.
• Improve customer relationships – Provide a hassle-free experience.
• Prevent confusion and questions – Automatically provide and archive order confirmations to customers.
• Manage customer contracts more effectively – Integrate them into your sales platform.
• Reduce administrative burden – Automatically upload sales orders directly into your ETRM via our back-office integration.
• Increase speed to sale – Make transactions quick, accurate, and seamless through the online chat functionality.
• Sell from anywhere – Leverage the platform’s flexibility and ease of access.
• Reinforce your brand – Present a polished, branded sales platform to your customers, increasing their trust in your organization.
• Streamline onboarding – Use our automated and customized welcome messages and tutorials to onboard customers and improve their experience.