Energy Digital Commerce

With Energy Digital Commerce, your customers can easily place spot orders online — from anywhere — and you can do more transactions and better manage your fuel sales process.

• Centralized contract management – manage your customers’ premiums and payment terms from your dashboard.
• Accessible order confirmations – send confirmations to you and your customers — or access them through the order history feature.
• Automated allocation setup – enable buyers to immediately pick product, improving customer service and lowering the cost of serving your customers.
• Enhanced customer onboarding – attend sessions to ensure your questions are answered.
• Built-in live chat – negotiate with buyers directly in the platform.
• Easy-to-use interface – allow your customers to quickly place spot orders by entering the volume they desire and confirming the purchase.
• Digital deal capture and order processing – automatically generate and send order confirmations and upload orders directly into your back-office systems.
• Integration capabilities – seamlessly integrates into DTN TABS, ERP, and other back-office systems.
• Transparent pricing and easy price distribution – instantly make prices available to prospective buyers nationwide; existing customers can only see the prices you set for them.
• Easily reconcile information – reduce accounting errors and processing times with improved workflows that help validate information from various sources.

Optimize margins in favorable market conditions and complete 10 times more spot contracts by eliminating deal set-up time and automating deal capture.

• Decrease transaction time – reduce friction in your selling process and boost deal accuracy and sales volumes.
• Streamline operations – instantly set prices across the market from a single dashboard; even set custom pricing for specific customers.
• Minimize risk – ensure customers are in good standing; no purchases can be made without credit and payment terms in place.
• Improve customer relationships – provide a hassle-free experience.
• Prevent confusion and questions – automatically provide and archive order confirmations for customers.
• Manage customer contracts more effectively – integrate them into your sales platform.
• Reduce administrative burden – automatically upload sales orders directly into your ETRM via our back-office integration.
• Increase speed-to-sale – make transactions fast, accurate, and seamless through the online chat function.
• Sell from anywhere – leverage the platform’s flexibility and ease of access.
• Reinforce your brand – present a polished, branded sales platform to your customers, increasing their trust in your organization.
• Streamline onboarding – use our automated, customized welcome messages and tutorials to onboard customers and improve their experience.