As a comprehensive, cloud-based sales solution, Energy Digital Commerce offers a secure digital platform to set offer prices and accept customer orders.
- Transparent pricing – Instantly make prices available to prospective buyers nationwide; existing customers can only see their own pricing, as set by you.
- Contract management – Manage your customer’s premiums and payment terms from your dashboard.
- Easy-to-use interface – Allow your customers to easily place spot orders by entering the volume they desire and confirming the purchase.
- Accessible order confirmations – Have confirmations sent to you and your customer or access them through the order history.
- Easily accessible knowledge bases – Get quick access to answers to your technical questions.
- Integration capabilities – Connect the platform into your ETRM back-office system.
- Built-in live chat – Negotiate with buyers directly in the platform.
- Customer onboarding – Attend sessions to ensure your questions are answered.
Choosing Energy Digital Commerce gives your customers the ability to place spot orders online from anywhere and allows you to better manage your fuel sales and customer profiles.
- Streamline operations – Set prices across the market instantly from a single dashboard, even set custom pricing for specific customers.
- Minimize risk – Ensure customers are in good standing; no purchases can be made without credit and payment terms in place.
- Improve customer relationships – Provide a hassle-free experience
- Prevent confusion and questions – Automatically provide and archive order confirmations to customers
- Manage customer contracts more effectively – Integrate them into your sales platform
- Reduce administrative burden – Automatically upload sales orders directly into your ETRM via our back-office integration
- Increase speed to sale – Make transactions quick, accurate, and seamless through the online chat functionality.
- Sell from anywhere – Leverage the platform’s flexibility and ease of access.
- Reinforce your brand – Present a polished, branded sales platform to your customers, increasing their trust in your organization.
- Streamline onboarding – Use our automated and customized welcome messages and tutorials to onboard customers and improve their experience.
“Fuels Marketplace (now Energy Digital Commerce) is a really useful tool. It’s simple to use, helping us make quick and efficient purchases.”
— Patrick Smith, commercial manager, Portland Fuel
It is time to start using a secure, simple, cloud-based sales solution for your business. Request a demo today and see the difference Energy Digital Commerce can make for you.