There is no question that real-time business intelligence is a valuable resource for companies in all industries. However, for utilities, it can be especially beneficial. Many of the decisions that you make are time-sensitive, and by extension, so is the data that you need to make those decisions.
Mark Twain once said about the weather, “In the Spring, I have counted 136 different kinds of weather inside of 24 hours.” This unpredictability has made the average person concerned with the weather forecast. How much more so for those who hold positions of responsibility in electric utility companies?
Mutual aid can quickly complicate matters and frustrate clients without accurate information and proper procedures in place. With the pressures of power outages and customer expectations, a utility company can rapidly go from “strength in numbers” to “too much of a good thing.”