DTN announced today the latest enhancements to DTN Connect®, its innovative agriculture retailer offering, which enables users to improve customer service, save valuable time and empower their employees to boost sales and engagement.
The upgraded business management tool for ag retailers improves organization capabilities for diversified customer data with functionality that drives engagement and sales enablement. With DTN Connect, users no longer have to search for critical data in hard to reach areas. Instead, the system’s consolidation of critical data at the user’s fingertips provides critical insights for more informed conversations between users and their customers.
“We needed a platform that would allow us to manage our products, pricing and discounts – all of the components for contracting fertilizer,’ said Nick Autry of Cooperative Producers, Inc. “DTN Connect lets us manage everything associated with a contract digitally so once a contract is agreed upon we can sit down and sign it with the producer in real-time.”
Another addition to the DTN Connect Suite, the new DTN Advisor™ app, equips ag retailers with key customer-facing planning and sales ordering capabilities for an enhanced ordering process. The user-friendly, professional looking app makes interactions with farmers more efficient, giving users the tools to walk through informative scenarios, such as competition in the market, different product variations, ROI and breakeven predictions. Through the app, the order process has been further streamlined with the ability for orders to be pushed directly to the enterprise resource planning (ERP) system with a single entry, allowing companies focus more on their business goals.
“DTN is striving to empower our customers with actionable insights for more confident decisions for success,” said Kip Pendleton, senior vice president of the DTN Agriculture business. “These innovations simplify real time work flow, improve business management experience and improve sales execution for Ag Retailers and the Producers they serve. Ag Retailers on Connect are exceeding producer expectations.”
Boosting sales and engagement for ag retail business, DTN Connect provides a better view of what the business and each customer needs, now with real-time analytics and streamlined usability for improved customer-facing interaction. DTN Connect, along with DTN Advisor app, helps users to increase engagement with targeted, data-driven insights, maximize opportunity with specialized program, order and integration tools and boost transparency for better collaboration between teams throughout the enterprise.